Shipping Policy

Thank you for shopping with TTSim. This Shipping Policy explains how we process and deliver orders.

1. Order Processing

Orders are typically processed within 1 business day, unless otherwise stated. Orders placed on weekends or public holidays may be processed on the next business day.

2. Shipping Methods

We ship orders using:

Standard postal service

Express courier service

The shipping method may vary depending on the destination and order details.

3. Delivery Times

Estimated delivery times are as follows:

Bosnia and Herzegovina: 24 to 48 hours

International orders: 3 to 5 business days

Please note that these are estimated delivery times and may vary due to shipping carrier operations, customs procedures, public holidays, or other unforeseen circumstances.

4. Shipping Confirmation

Once your order has been shipped, you may receive a shipping confirmation by email, including tracking information if available.

5. Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses submitted at checkout.

6. Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

Courier or postal service disruptions

Customs processing

Weather conditions

Public holidays

Other circumstances beyond our control

7. Lost or Undelivered Packages

If your package does not arrive within the expected timeframe, please contact us and we will do our best to assist in resolving the issue with the shipping provider.

8. Contact

If you have questions regarding shipping, please contact us at:

Email: support@ttsim.co